My husband has been a professional painter over 30 years. He prides himself in his high level of work ethic and customer satisfaction. He stays up to date on techniques and finishes. He gives Very detail and accurate appraisals with contracts. At an alarming rate, as he starts to finish the last day or the day before, the client starts nit picking and being disrespectful towards his work when every day prior to that, they were very pleased, as he request ongoing satisfaction throughout the job. Then they don't to want pay remaining balance, bicker about final cost, or stop payment. He has a crew he has to pay whether the customer does or doesn't honor the contract as well as our own household expenses. Wasted time ,labor, money and effort lost. Now how do we fix this? Remind yourself and clients that a contract is based on honor.
My experience with Warline Painting and the results they delivered have earned them a very positive review. From the detailed quote I received from Warren to the colour consultation from Heidi (which actually saved me money by changing my mind on the need to change my flooring) right through the professional performance of Matthew and his crew, I felt I received excellent service and value for money spent. When the job was completed, a thorough follow up was done to ensure my satisfaction with the job, and I was left very happy with the entire experience.
I am not one to typically write reviews but I was so happy with the work that Warline Painting had done, they completely exceeded my expectations. Heidi helped us so much with all the decisions that go with an exterior renovation to ensure that everything came together and it looks AMAZING. I have had many paint jobs over the years inside and out and by far this is the best. The painters were meticulous, polite and the clean up everyday gave the kids back their space.
I agree with you Richard, as a painting contractor for very many years, people are always looking to get more and more out of you. I had to give an estimate to a lady a few weeks ago who had more stuff around her home than a thrift store including heavy furniture, stuff all over the floor and junk everywhere. I knew if I accepted the job id be a furniture mover and cleaner. I also agree this article makes it seem like the contractor is out to rip off the customers. Fact is I always leave doing more work than agreed upon. It doesn't bother me since the customer is always satisfied. Just saying
We don’t believe in handing our customer a roll of tape and asking them to check for deficiencies. That’s our job and we take it seriously. Our quality control is ongoing and done through every step of the project. Our interior painters are constantly checking their own work and our team leaders conduct a full inspection of the job when it’s completed. Our layers of quality control and inspections mean that when we are done, and you do a final walk through, the only thing you should be seeing is a beautiful paint job.
Did you even read the article? It was specifying UNSCRUPULOUS painters! And, by the way, the photo at the top was not identified at all. How would anyone know whether it was done by a homeowner or not? Also did you ever stop to think that if a consumer has the knowlege to spot a dishonest contractor then by default he also has the knowlege to identify an honest one as well? And, pardon me, but just because you've never seen something has absolutely nothing to do with whether it has actually happened to someone else. Why would any honest business person be so defensive about the publishing of such useful information? If any painters/painting contractors object to a consumer having this kind of information maybe they are the dishonest ones!
The graph says the average cost to paint a home interior is $1600; at the high end, $4,000. But for what size home? I'm getting estimates for painting an 1800 square foot townhome in the range of about $6500 - which includes sanding and repainting all doors, and painting all trim, walls and ceilings. What does the range above include and for how big of a home? Thanks.