We had a bad experience with an interior painter years ago, with the crux of the problem being him overcharging us at the end for "extra work" he didn't anticipate. One thing I'd strongly recommend is making sure it's in the contract that any additional work or growth work is estimated and communicated to the owner as soon as it is identified, otherwise the owner is not liable to pay it at the end.
Steve, not only did you come off with an edge regarding the article written for Angie's list but you came awfully close to being slanderous. The article was written if you will have read his bio by a very well established professional painter. The issue regarding the deposit was put in question by a responder. I have read your response in full as you suggested, and companies as large as yours are just as likely to use the tricks of the trade as the small guy as you suggest, if not more so. A large company has less oversight and workers get lazy with the boss not looking over their shoulder. I have had experience in this area, and thought that i was dealing with a very reputable company that had been recommended by a couple friends, my insurance company, and my adjuster who had dealt with the company. I had terrible problems with the company, who do full restorations and like your company paint in all areas. To finalize your statement that Established businesses do not cheat customers is completly false and is a very misleading statement. I am suprised that Angies list allowed you to post such an outragious comment. All you have to do is look in the Civil lawsuits section of the Established businesses that are being sued or are under investigation for fraud and cheating their customers!
There are two common types of paint that are available for interior projects: smooth and durable oil-based paints and lower-VOC latex paint. Latex paints are used in most residential settings as they dry faster and are easier to clean up. Oil-based paints are harder, making them a good option for trims, floors and furnishings. In addition, there are 5 basic finish options that identify the sheen and hardness of paint. Matte finishes have the least sheen. They are great for hiding imperfections in walls and ceilings, but are the hardest to clean. Eggshell and satin finishes provide more reflection and a smoother surface for easier cleaning, while semi and high-gloss paints provide the highest amount of sheen and durability.
Most interior painting projects will present corners and edges. Corners, trims, splashes and accents will require cutting in — which generally requires the most patience, preparation and skill. There is a lot of debate among painters whether it is better to cut in before or after applying the roller. Solo painters may want to prepare the surfaces first, apply painter’s tape where required and cut in before applying paint to the rollers. Painters working in teams can split cutting in duties in sections while other team members are applying paint with rollers.
Instead of using white primer, pros usually have it tinted gray or a color that's similar to the finish paint. Tinted primer does a better job of covering the existing paint color than plain primer, so your finish coat will be more vibrant and may require fewer coats. This is especially true with colors like red or orange, which could require three or more coats without a primer.
Prep. For new work the painter accepts the finish done by the drywall or plaster and once he accepts the work and starts painting he owns any wall repairs. Existing work is a different thing. I take a high intensity light and circle the kinds of defects with chalk so we are all in agreement before they start. Sometimes this results in a higher price and we have to compromise on how much to do...
The chief difference between a $50 premium paint and a superpremium one that costs twice as much is the type and amount of pigments. These finely ground minerals comprise up to 70 percent of the paint's weight, compared with about 30 percent for an ordinary premium brand. Lift a can from Fine Paints of Europe or Farrow & Ball and you can feel the extra heft of the pigments. The payoff: more vivid colors, fewer coats, and a longer-wearing finish.